Overview

Central Dispatch Facilities are businesses that dispatch "black car operators" to pick up and discharge passengers in New York State. It is the responsibility of licensees to understand the Central Dispatch Facility License Law.

Term of registration is one year beginning September 21st. If you apply within the one-year cycle, your license will expire on September 21st.

laws, rules and regulations 

Requirements

  • Submit a completed application and the required fee to Marsh USA, Inc.
  • must be able to certify that more than 90 percent of its for-hire business is on a payment basis other than direct cash payment by a passenger (e.g., by voucher); and cannot own 50 percent or more of the cars being dispatched.

Independent owners working for themselves are not covered under this law

  • must become members of a not-for-profit corporation to be known as the New York Black Car Operators' Injury Compensation Fund, Inc. (Fund). The purpose of the Fund is to administer payment of workers' compensation to black car operators who are registered owners of a for-hire vehicle or a driver designated by such a registered owner to operate his/her for-hire vehicle and who is dispatched by a central dispatch facility. Central dispatch facilities that are subject to any local licensing authority (e.g., NYC Taxi and Limousine Commission) must submit to that authority evidence of their membership in the Fund and Registration with the Department of State as a condition for obtaining or renewing their license with the local licensing authority.

 

 

Fees

There are fees associated with a Central Dispatch Facility license. You may pay these fees by check or money order made payable to the Department of State or by MasterCard or Visa using a credit card authorization form. DO NOT SEND CASH. Application fees are nonrefundable. A $20 fee will be charged for any check returned by your bank.

  • $200.00 - Initial Application
  • $200.00 - Renewal
  • $25.00 - Change of Personal Name and/or Address (No fee is required if a name change is the result of a change in marital status)
  • $25.00 - Duplicate License/Registration Request

Renew or Update

Renew Your License

You are eligible to renew your license 90 days prior to your license expiration date. Your license expiration date is printed on the license.

Renewal forms are mailed approximately 90 days prior to the license expiration date. Complete and submit the renewal form to the address on the form.

If you are eligible to renew your license and you have not received a renewal form, email the Division of Licensing Services and request a form. Your email must include your full name, mailing address, license type, unique identification number and expiration date of your license.

Update Your License

To update your personal name, business or residence address download, complete and submit the Change Notice to the address on the form.

To request a duplicate license certificate, complete and submit the Duplicate License/Registration Request to the address on the form.

Change Notice

Duplicate License/Registration Request

Apply

To apply for a Central Dispatch Facility, submit a completed application to the Black Car Fund at the following address:

Marsh USA, Inc.
507 Plum Street, Suite 110
Syracuse, NY 13204


Important: Do not send your application to the NYS Department of State.

Credit Card Authorization Form

Licensee Search

Searches are limited to active licenses only. 

  • Search by ID Number (Unique ID or Registration Number)
  • Search by Name (last name, first name and optionally city/zip code/county)
  • Search by Business Name (business name and optionally city/zip code/county)

Every effort has been made to ensure that the information contained on this site is up to date and accurate. As the Department relies upon information provided to it, the information's completeness or accuracy cannot be guaranteed.

Please note that information pertaining to residence addresses is not included on this database. Such information is protected by privacy law.

FAQs

Are surcharges collected?

The collection of surcharges and the preparation of Surcharge Reports is mandatory for all central dispatch facilities that were in existence on or after October 1, 1999. Before a company may register, it must obtain from the program administrator for the Black Car Fund, Marsh USA Inc., a certification that the company is in compliance with its surcharge obligations to the Fund. This certification must be attached to the company's application.

Contact Contact the Division of Licensing Services

Contact

Mailing Information: 
NYS Department of State Division of Licensing Services 
PO Box 22001 
Albany NY 12201-2001 

Please note: If you utilize express services or next day ground services such as UPS, Federal Express, DHL, etc. you should use the physical address of the building. 

Albany Physical Address

Division of Licensing Services 
1 Commerce Plaza 99 Washington Avenue, 6th Floor 
Albany, NY 12231


Phone Information:

General Information (518) 474-4429 
Security Guard and Armored Car Guard Information (518) 474-7569 

Call Center Representatives are available from 8:45am to 4:30pm Monday through Friday except on Legal Holidays.

Deaf, hard of hearing and speech-disabled callers, please use 7-1-1

For all other inquiries, email Licensing Services


Visitor & Customer Service Center Information:

Below is a listing of Licensing Customer Service Centers and the hours of operation. Please monitor this page for updates to office hours, guidelines and or any closures. 

Albany: This office is open for all services.  
NYS Department of State Division of Licensing Services 
1 Commerce Plaza 99 Washington Avenue, 6th Floor 
Albany, NY 12231 

Customer Service hours: Monday - Friday 9:00 am - 4:30 pm 

*Important note about Apostille and Certification of Authentication Services: Apostille and Certification of Authentication documents may be dropped off for processing. Customers may provide prepaid envelopes for priority returns. Priority appointments based on travel plans within two weeks may be scheduled at our Albany or New York City customer service office. For further information, please visit https://dos.ny.gov/apostille-or-certificate-authentication 

Parking 
Limited on street metered parking is available for 1 Commerce Plaza in Albany. The Office of General Services has various parking lots throughout downtown Albany which have limited visitor parking. To find out more information about the OGS lots, please visit their website 
 

New York City: This office is open for all services with the exception of walk-in apostille processing. Apostilles will not be processed without a previously scheduled priority appointment.  
NYS Department of State 
Division of Licensing Services 
123 William St. 2nd Fl. New York, NY 10038-3804

Customer Service hours: Monday - Friday 9:00am to 3:30pm 
 

*Important note about Apostille and Certification of Authentication Services: Apostille and Certification of Authentication documents may be dropped off for processing. Customers may provide prepaid envelopes for priority returns. Individuals who have a documented emergency circumstance or travel plans within two weeks may schedule an appointment to have their documents completed at our Albany or New York City customer service office. For further information, please visit https://dos.ny.gov/apostille-or-certificate-authentication

 

Binghamton: Effective July 7, 2023, Licensing Customer Service Center will be closed until further notice. Licensing examinations will continue to be held as scheduled. 
NYS Department of State 
Division of Licensing Services 
State Office Building 
44 Hawley Street, Room 1506 
Binghamton, NY 13901-4455 
(518) 474-4429 
 

Buffalo: Effective November 10, 2022, Licensing Customer Service Center will be closed until further notice. Licensing examinations will continue to be held as scheduled 
NYS Department of State 
Division of Licensing Services 
295 Main Street, 8th Floor, Suite 821 
Buffalo, NY 14203 
(518) 474-4429

 

Hauppauge: Effective June 21, 2023, Licensing Customer Service Center will be closed until further notice. Licensing examinations will continue to be held as scheduled.

NYS Department of State 
Division of Licensing Services 
State Office Building 
250 Veterans Memorial Highway 
Hauppauge, NY 11788-5519 
(518) 474-4429

 

Utica: This office is closed until further notice. Licensing examinations will continue to be held as scheduled

NYS Department of State 
Division of Licensing Services 
State Office Building 
207 Genesee Street Utica, NY 13501-2812 
(518) 474-4429