Consumer Protection

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Consumer Alert: Scam Warning to All Postsecondary Students

Students Can Learn Important Steps to Prevent Identity Theft and Other Safety Prevention Tips as They Start the New Academic Year.
Consumer Helpline

Have a consumer complaint? Ripped off by a business? Want to learn how to avoid scams? Give us a call. 

Available Monday to Friday, from 8:30 a.m. to 4:30 p.m.

(800) 697-1220
Get Help
File a Complaint with Consumer Protection

Please attempt to resolve your complaint with the company before filing a complaint. Complaints already the subject of a lawsuit or other legal action cannot be handled by the Division of Consumer Protection. We will attempt to help all parties reach a satisfactory settlement. Please be sure that your statement is complete, factual and brief.

Do Not Call Registry

The Department of State's Division of Consumer Protection enforces the New York State Do Not Call Law. Consumers can place their telephone numbers on one central national registry to reduce the number of unsolicited telemarketing calls they receive.

Alerts & Recalls