Consumer Protection

Educating and Empowering New York's Consumers
Woman using phone with shopping bags on arm

DCP Offers Tips to Help New Yorkers Stay Safe and Warm

The division issued a consumer alert about the dangers of carbon monoxide and fire hazards in extreme cold weather.
Consumer Helpline

Have a consumer complaint? Ripped off by a business? Want to learn how to avoid scams? Give us a call. 

Available Monday to Friday, from 8:30 a.m. to 4:30 p.m.

(800) 697-1220
Get Help
File a Complaint with Consumer Protection

Please attempt to resolve your complaint with the company before filing a complaint. Complaints already the subject of a lawsuit or other legal action cannot be handled by the Division of Consumer Protection. We will attempt to help all parties reach a satisfactory settlement. Please be sure that your statement is complete, factual and brief.

Do Not Call Registry

The Department of State's Division of Consumer Protection enforces the New York State Do Not Call Law. Consumers can place their telephone numbers on one central national registry to reduce the number of unsolicited telemarketing calls they receive.

Alerts & Recalls