Consumer Protection

Baby Car Seat Safety

Consumer Alert: Tips for Keeping Babies Safe

DCP calls attention to the importance of baby safety with a two-part series that highlights baby-proof safety measures and tips.
Consumer Helpline

Have a consumer complaint? Ripped off by a business? Want to learn how to avoid scams? Give us a call. 

Available Monday to Friday, from 8:30 a.m. to 4:30 p.m.

(800) 697-1220
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File a Complaint with Consumer Protection

Please attempt to resolve your complaint with the company before filing a complaint. Complaints already the subject of a lawsuit or other legal action cannot be handled by the Division of Consumer Protection. We will attempt to help all parties reach a satisfactory settlement. Please be sure that your statement is complete, factual and brief.

Do Not Call Registry

The Department of State's Division of Consumer Protection enforces the New York State Do Not Call Law. Consumers can place their telephone numbers on one central national registry to reduce the number of unsolicited telemarketing calls they receive.

Alerts & Recalls