Consumer Protection

CONSUMER ALERT: Tips to Avoid Employment Scams

Employment Scams Continue to Rise, Targeting Job Seekers to Steal Money and Personal Information

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Consumer Protection

Consumer Helpline

Have a consumer complaint? Ripped off by a business? Want to learn how to avoid scams? Give us a call.

Available Monday to Friday, from 8:30 a.m. to 4:30 p.m.

(800) 697-1220

Consumer Services

The Consumer Services Unit operates two programs, Consumer Assistance and Outreach and Education.

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Consumer Education

Learn tips for protecting yourself from scams or request a free consumer outreach presentation.

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Utility Intervention Unit

The UIU represents the interests of New York consumers.

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Investigations

Learn more about the Do Not Call Registry, as well as marketplace and product safety and recall alerts.

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Identity Theft Prevention and Mitigation Program

Resources to help reduce risk of identity theft and to assist victims in addressing the consequences of this crime.

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Consumer Policy

Review the Division of Consumer Protections’ Annual Reports.

Annual Reports

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Get Help

File a Complaint with Consumer Protection

Please attempt to resolve your complaint with the company before filing a complaint. Complaints already the subject of a lawsuit or other legal action cannot be handled by the Division of Consumer Protection. We will attempt to help all parties reach a satisfactory settlement. Please be sure that your statement is complete, factual and brief.

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Do Not Call Registry

The Department of State's Division of Consumer Protection enforces the New York State Do Not Call Law. Consumers can place their telephone numbers on one central national registry to reduce the number of unsolicited telemarketing calls they receive.

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Alerts & Recalls

Alerts

Recalls

Other NYS Consumer Protection

Resources