Executive Order, Customer Services, and Examination Updates

• Customers are allowed to drop off Apostille requests at our Albany and New York City locations only. Drop off requests will not be treated as a priority and will be processed according to receipt date. Once completed, the documents will be returned in the return enveloped provided by the customer or by first class mail. Please note that you are encouraged to pay by check or money order for New York City drop off requests. New York City drop off requests being paid by credit card will be forwarded to our Albany location for processing.
• Customers seeking Apostille and Certificate of Authentication services, and paying by check or money order, should mail their requests to the following address:
  
  New York State Department of State
  Division of Licensing Services
  Apostille and Authentication Unit
  123 William Street
  New York, NY 10038
   
• Customers seeking Apostille and Certificate of Authentication services, and paying by credit card, should mail their requests to the following address:
  
  New York Department of State
  Division of Licensing Services
  Apostille and Authentication Unit
  PO Box 22001
  Albany, NY 12201-2001
  
  Please note: If you utilize express services or next day ground services such as UPS, Federal Express, DHL, etc. you should use the physical address of the building.
  
  Albany Physical Address
  Division of Licensing Services
  1 Commerce Plaza
  99 Washington Avenue, 6th Floor
  Albany, NY 12231

* Please note: Due to the large volume of mail in requests, please allow for additional processing time before checking on the status of your Apostille or Certificate of Authentication request.

**Individuals who have a priority request based on travel plans within two weeks may schedule an appointment to have their documents completed at our Albany or New York City customer service office. Please send an email with this priority request to [email protected].  Please provide copies of the certified documents that need to be authenticated along with your travel itinerary and include ‘Apostille Priority’ in the subject line of email.  You will be contacted with date and time of appointment. You will need to bring copies of travel documents with you.

• When arriving for your appointment, only the customer will be allowed in the office unless another person is needed to complete the transaction, for example, a parent/guardian of a minor or an interpreter. All others will be required to wait outside of the office.

Customers in need of assistance may call the Division of Licensing Services: 518-474-4429

Customers seeking to file a license application or renew their license are encouraged to do so online. To renew your license, please visit the Licensing Renewal webpage and find your applicable license. To submit a first time application, please visit the Licensing Services webpage and select the specific license you are interested in.

If customers do not have access to online system, please mail their application or renewal form to the following address:

New York State Department of State
Division of Licensing Services
PO Box 22001
Albany, NY 12201-2001

For assistance with the online renewal or specific forms, please visit the Licensing Services webpage and select the specific license you are interested in.

Customers in need of assistance may call the Division of Licensing Services: 518-474-4429

Customers seeking to file a business formation or amendment are to mail their application to the following address:

New York State Department of State
Division of Corporations, State Records and UCC
99 Washington Avenue, 6th Floor
Albany NY 12231

Customers in need of assistance may call the Division of Corporations, State Records and UCC: 518-473-2492

Administrative hearings are taking place in New York City, Buffalo and Albany at specific appointment times only and with strict safety protocols. In response to COVID-19, many administrative hearings are being conducted virtually. All parties are strongly encouraged to contact the Office of Administrative Hearings to confirm whether an upcoming hearing will be conducted in the office or virtually. Please contact the Office of Administrative Hearings by email at [email protected] or by telephone at 518-486-6423 to confirm where to appear for your hearing or to request an adjournment. Thank you for your patience and consideration during this unprecedented time.