Natural Hair Styling
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Overview

A natural hair styling license allows you to provide, for a fee, or any consideration or exchange, whether direct or indirect, any of the following services to the hair of a human being: shampooing, arranging, dressing, twisting, wrapping, weaving, extending, locking or braiding the hair or beard by either hand or mechanical appliances. Such practice shall not include cutting, shaving or trimming hair except that such activities are permissible to the extent that such activities are incidental to the practice of natural hair styling. Such practice shall not include the application of dyes, reactive chemicals, or other preparations to alter the color or to straighten, curl, or alter the structure of the hair. Techniques which result in tension on hair roots such as certain types of braiding, weaving, wrapping, locking and extending of the hair may only be performed by a natural hair styling or cosmetology licensee who has successfully completed an approved course of study in such techniques. It is the responsibility of licensees to understand the Appearance Enhancement Law.

Term of licensure is four years

laws, rules and regulations

Requirements

Applicants are required apply for their license on the New York State e-Licensing system.  You must have a NY.gov ID account. If you do not have an account, you should go to the MY NY.gov Online Services page to sign up for an account. 

To apply for a Natural Hair Styling license, you must:

  • Be 17 years old
  • Complete a 300 hour approved course of study and pass both the New York State written and practical examinations. The affirmation of New York State Approved Schooling section of the application must be completed by your school director as proof of successful completion.
  • Be examined by a physician, physician's assistant or nurse practitioner. The physician, physician's assistant or nurse practitioner must complete and date the Health Certification section of the application. You must submit your application within 30 days after the health certification is signed and dated.

There are several ways to apply for a license:


1) New York State Education and Examinations (eligible for temporary license)
You must complete a 300 hour approved course of study and pass both the New York State written and practical examinations to get a license to operate in this state. As proof of successful completion of schooling, you must have the Affirmation of New York State Approved Schooling section of the application completed by your school director.

After your application is reviewed and accepted, you will receive information that explains the exam process in detail.


2) Education Outside of New York State (eligible for temporary license)
The Department of State may waive the New York State schooling requirement if you can document an equivalent level of schooling from another state or country. You must submit all three of the following documents:

  1. a school certificate;
  2. a school transcript listing subjects and hours completed; AND
  3. a current, original Certification of Licensure from your state board or, if not licensed, a current Certification from your state's board verifying the hours claimed.

After your application is reviewed and accepted, you will also be required to pass both the New York State written and practical examinations to obtain a Natural Hair Styling license in this state. You will receive information that explains the exam process in detail.


3) Experience: 5 Years Outside of New York State
Any individual having five years of legal experience in an occupation equivalent to Natural Hair Styling may apply for a New York State license by submitting satisfactory evidence of education and experience.


Within the United States experience:

1) An original certification from the licensing agency you were previously licensed with. 

2) Two experience statements filled out by former employers, co-workers, clients, that can claim your experience in the state for at least five years.  These experience statements must include EXACT dates (month and year of start of service and month and year of end of service), location (City, State, shop name), and specific services that you performed.             

3) Copy of tax returns which indicate Natural Hair Styling as occupation


Outside of the United States experience:
Evidence may include but is not limited to:

  1. Official certification from the licensing authority in your country or verification from the Consulate that a license is not required to practice this occupation in your country.
  2. Detailed letters from employer(s) in your country specifying EXACT dates of employment, location and specific services that you performed.
  3. Detailed letters from your client(s), or coworker(s), in your country specifying EXACT dates of service, location and specific services you performed.
  4. Copy of passport which indicates Natural Hair Styling as occupation, drivers license, workbook with Natural Hair Styling experience, or any photo identification.
  5. Copies of course curricula and diplomas/certificates for education completed in your country.
  6. Copy of tax returns which indicate Natural Hair Styling as occupation.
  7. After your application is reviewed and accepted, you may obtain a Natural Hair Styling license in New York State without examination or further education.

4) Endorsement

An applicant who holds a Natural Hair Styling license in another jurisdiction may obtain a Natural Hair Styling license in New York through endorsement without examination or further education. Refer to our website for a Natural Hair Styling endorsement list to determine if you qualify for licensure based on endorsement. An applicant must submit an original certification from the jurisdiction where s/he holds an equivalent license.

5) Previous New York State Licensure

An individual who fails to file an application and fee for renewal within five years of the expiration date cited on the individual’s license shall be ineligible for such license

until he/she passes a written exam. Proof of previous licensure may be required.

6) New York State Barber Licensure

If you are a duly licensed Barber in New York State, you may apply for a Natural Hair Styling license without additional education or examination.

Fees

There are fees associated with you applying for your Natural Hair Styling license. You may pay by American Express, MasterCard or Visa.

  • $40 initial application fee
  • $40 renewal fee
  • $15 written exam fee
  • $15 practical exam fee
  • $10 six month temporary license
  • $10 six month temporary license renewal
  • $10 late renewal penalty
  • $0  change of personal name
  • $10 change of address
  • $10 duplicate license/registration request

If you are applying for an initial application and a temporary license, you may combine the fees and remit one $50 application fee.

Written Exam

Appearance Enhancement Written Examination Procedures

Applicants are required to schedule their appearance enhancement examinations on the New York State e-Licensing system. In order to schedule your examination, you must have a NY.gov ID account. If you do not have an account, you should go to the MY NY.gov Online Services page to sign up for an account. 

Persons with disabilities who require accessibility information should call 518-474-4429.

Written Exam Candidate COVID-19 Mandatory Checklist

What To Bring 

1. A form of government issued signature identification which must be photo-bearing. Your identification MUST BE CURRENT (not expired) and from the following list:

  • driver's license
  • state issued identification (ex. non-driver ID)
  • IDNYC Card (NYC Identification Card)
  • military ID
  • United States Passport
  • Employment Authorization Card (issued by U.S. Citizenship and Immigration Services)
  • United States INS issued ID
  • Certificate of US citizenship
  • Foreign Passport
  • Brazilian, Mexican, Honduran, and Ecuadorian Consular ID

2. A copy of your examination confirmation, which should include all of your examination information, including your candidate number.

Examination Site Policies

Cellular phones, beepers and any other electronic devices MUST be turned off during the exam.

Dictionaries, books, other reference materials, large bags and briefcases are not allowed at the exam site. Do not bring these materials to the exam site as there is no place to store them.

Eating, drinking or smoking is not permitted at the exam site. If you bring food or beverages, you will be asked to dispose of them before entering the exam site.

Visitors, guests and children are not permitted at the exam site.

Firearms are not allowed at the exam site. Please contact our exam unit at (518) 473-2731 for questions pertaining to this policy.

Any person found using notes, books, or other aids; giving or receiving help; removing examination materials or notes from the exam site; causing a disturbance or engaging in practices contrary to the rules of proper examination conduct will be dismissed from the exam site. Any decisions regarding disciplinary measures will be made by the Exam Supervisor at the Department of State.


Score Reporting
Examination results are reported as either passed or failed; you will not receive a numerical score. Passed examination results are only valid for a period of five years. Results will not be given over the phone, so please do not call Licensing Services for them. 

You will be notified by email once the examination results are available for viewing. 


Examination results will be available online by utilizing MY NY.gov Online Services

If you fail the exam, you can schedule another examination by utilizing MY NY.gov Online Services

About the Exam

The written exam is multiple-choice and based on the pre-licensing curriculum.
Applicants will be allowed 2 1/2 hours to complete the test. The allotted time begins at the conclusion of the instructions. 

Examination Sites and Addresses 

Practical Exam

Natural Hair Styling Exam Site:

MANHATTAN
(Empire Beauty School, Inc.)
22 West 34th Street
New York, NY 10001

Exam Scheduling Policy

Photo ID Policy

You MUST bring a form of government issued signature identification which must be photo-bearing. Your identification MUST BE CURRENT (not expired) and from the following list:

  1. driver's license
  2. state issued identification (ex. Non-driver ID)
  3. IDNYC Card (NYC Identification Card)
  4. military ID
  5. United States Passport
  6. Employment Authorization Card (issued by U.S. Citizenship and Immigration Services) 
  7. United States INS issued ID
  8. Certificate of US citizenship 
  9. Foreign Passport 
  10. Brazilian, Mexican, Honduran, and Ecuadorian Consular ID

All appointments MUST be made in EXACTLY the name which appears on your identification. This does not include middle names or middle initials.  If your last name is hyphenated, please be sure to include your full name.  If your name does not match your ID exactly, we reserve the right to deny you access to the examination.

Cancellation Policy

If you cancel an appointment, you will forfeit the examination fee.

Reschedule Policy

If you wish to change your appointment, you MUST reschedule the appointment at least six days before your scheduled examination date.  Once you are within the six-day period, you cannot reschedule your examination.

No-Show Policy

If for any reason you do not appear on your scheduled examination date, you will forfeit the examination fee.

Lateness Policy

If you arrive at the examination site after the specified starting time, you will not be admitted into the examination and will forfeit the examination fee.

General Practical Exam Information

Practical Exam Procedures

List of Tasks Evaluated

Practical Exam Supply List

Renew or Update

Renew Your License

A natural hair styling license is good for four years. Your license expiration date is printed on the license.

You are eligible to renew your license three months prior to the expiration date, all renewals must be done online.

Update Your License

You are able to update your existing license through an online account. Updates include:

  1. duplicate license requests
  2. name change
  3. address change
  4. contact change (social security number, date of birth, email address, phone number)

Visit the License Center to log in or create your account.

License Center Amendments Guide

NY Licensing Center Claiming Record(s) Guide

Apply

To apply visit the License Center

Apply

Appearance Enhancement Business/Area Renter Application

Appearance Enhancement Temporary License Renewal Application

Experience Statement

Special Testing Arrangements Request

Health Certification Form

Military Spouse Waiver Application

Licensee Search

Searches are limited to active licenses only. 

You must go to the License Center and select Search for a Licensee.

Every effort has been made to ensure that the information contained on this site is up to date and accurate. As the Department relies upon information provided to it, the information's completeness or accuracy cannot be guaranteed.

Please note that information pertaining to residence addresses is not included on this database. Such information is protected by privacy law.

FAQs

Who must apply for a Natural Hair Styling license?

Any person practicing Natural Hair Styling is required by law to have a Natural Hair Styling license. A Natural Hair Styling license will not permit you to operate a business; a separate business application must be completed and a separate business license obtained.

Do I need a physical to be licensed?

Yes. You need to be examined by a physician, physician's assistant or nurse practitioner to apply for a license in Natural Hair Styling. Your physician, physician's assistant or nurse practitioner must complete and date the Health Certification section of the application. You must submit your application within 30 days after the certification is signed and dated.

Is there reciprocity?

No. However, there is endorsement with the state specified.  Under a policy of endorsement, a state with higher educational requirements can accept licensees from a state with lesser standards by mandating experience to make up for the education deficiencies.

I am a licensed Barber in New York State. Do I qualify for a Natural Hair Styling license?

If you are a duly licensed Barber in New York State, you may apply for a Natural Hair Styling license without additional education or examination.

How do I register for an account within the NYS License Center (NYSLC)?

In order to register for an account within the NYS License Center (NYSLC), you must first register with My NY.gov. If you are not currently registered with My NY.gov, from our website http://www.dos.ny.gov/licensing/licensecenter.html Click on the ‘Create my Account’ link, this brings you to the My NY.gov registration site; select ‘I need a NY.Gov ID’ and follow the registration for My NY.gov. Once you are registered with My NY.gov, select the NYS License Center option from the options available to you on My NY.gov. In the NYS License Center, click on the ‘Account Management’ link in the top right hand corner. Complete the required fields and this data will pre-populate on all new applications created using your account. Once you have completed and saved this data, click on the ‘Home’ tab to proceed.

What if I already have a My NY.gov Account?
If you are already registered with My NY.gov, go to My NY.gov and sign in, then select the NYS License Center option from the options available to you on My NY.gov. This will create your NYS License Center Account. In the NYS License Center, click on the ‘Account Management’ link in the top right hand corner. Complete the required fields and this data will pre-populate on all new application created using your account. Once you have completed and saved this data, click on the ‘Home’ tab to proceed.


How do I apply for a license in NYS License Center?

To apply for a license at NYS License Center, you must create an account or login to your existing account. Follow these steps to apply for your license online:

• Register for an Account or Login to your account (see “How do I register for an account within the NYS License Center (NYSLC)” above)’
• Once you are logged in to NYS License Center, on the ‘Home’ tab select ‘Apply now for a new license or permit’
• Follow the application instructions provided online
• Upload any supporting documentation
• Make payment and print confirmation page

You will be able to log in to your account and view the status of your application.

How do I create an additional license online?

To apply for an additional license, login to your account and click on the ‘Manage My Licenses’ tab and then select the ‘Apply now! For a New License or Permit’ link. Read and accept the terms and conditions and the system will guide you from there.

I am applying online for an operator license, how do I notify the department of my physical examination?

All Appearance Enhancement or Barber Operator applicants (which includes Barber Apprentice applicants) need to be examined by a physician, physician’s assistant or a nurse practitioner to apply for a license. The license application must be submitted within 30 days after an examination by a physician, physician’s assistant or nurse practitioner, and must include their name and contact information on the application. The Health Certification Form (DOS-1948) must be completed and can be downloaded from the Department of State website. Within the online application, you must utilize the information contained on the completed Health Certification Form. You are required to enter information from this form into the health certification fields within the system. Please note: This completed Health Certification Form is subject to audit by an investigator to ensure compliance with this requirement. Evidence of this form must be maintained on your work premises for audit purposes.

If I apply online for my initial license, should I also mail my application?

No.  Applicants who apply online do not need to submit their application or follow up paperwork to our office unless the applicant is sent an email or a letter specifically requesting additional documentation.

I submitted my application online, but I do not have a scanner, can I submit my supporting documentation in the mail?

Yes, submit your application confirmation page, which includes your application number, along with the supporting documentation.

What is the process for verifying my education taken at a NYS School?

When you apply online using the NYS License Center, you must enter your school’s curriculum code. Those schools participating in the online certification program will affirm the completion of the course through the NYS License Center. For schools that are not participating in the online certification program, when you reach the “affirmation of NYS Schooling” section of the online application, you must upload the affirmation that was provided by your school that contains the required verification information.

If you do not upload the affirmation, you will be required to submit it by mail along with the confirmation page which includes your application number. Important: A delay in the school verification may affect your temporary license status.

Why do I need to affirm a child support statement?

A child support statement is mandatory in New York State (General Obligation Law) regardless of whether or not you have children or any support obligation. Any person who is four months or more in arrears in child support may be subject to having his or her business, professional and driver’s licenses suspended. The intentional submission of a false written statement for the purpose of frustrating or defeating the lawful enforcement of support obligations is punishable under §175.35 of the Penal Law. It is a class E felony to offer a false instrument for filing with a state or local government with the intent to defraud.

How long can my application remain “pending”?

A saved application that has not been submitted will remain pending for 6 months. A submitted application with no additional activity will remain pending for one year.

How do I check the status of my application?

You may track the status of your application by logging in to your NYS License Center account. On the ‘Manage My Licenses’ tab, the process of your application is tracked in the ‘Status’ column in your list of records.

How do I schedule my exam?

Exams must be scheduled online*.  After your application is approved, an email will be sent to the email address provided on your application. The email will contain a link where you may schedule your exam.

Click the link, log in to your NYS License Center account and you are brought to the record for your application.  Scroll down to the ‘Examination’ section of the screen and click on the sideways arrow to expand the examination data.  Select the ‘Schedule an Examination’ link.  From here you may review the ‘examination scheduling policy’ and select the type of exam you would like to schedule for that application.  Search to find an exam provider or select an exam from the list. 

A $15 non-refundable fee is due at the time you schedule your exam.

*If you have submitted the appropriate documentation to request special testing arrangements, a representative from the Division of Licensing Services will contact you with your exam schedule.

What if I need special testing arrangements?

The Department of State will provide special testing arrangements if you have a documented learning disability or any physical, mental or psychological disability. On your application you must indicate that you need special accommodations and complete the Special Testing Arrangements Request form (DOS-1591) available on our website. You must also submit supporting documentation from a physician, other qualified professional or evidence of prior accommodations from a school or other institution describing your condition and an explanation of any modifications requested.

Does it matter if I take my written or practical exam first?

It does not matter which order you take your written and practical exams.  You must have at least one passing grade should you need to renew your temporary license.

What if I need to cancel or reschedule an exam?

Cancelling a scheduled exam results in a forfeit of paid fees. You may reschedule an exam if it is more than 6 days before your original exam date (there is no cost to reschedule). However, if the original exam date is less than 6 days, you cannot reschedule the exam. If you do not appear for a scheduled exam, you forfeit your exam fees.

How do I cancel or reschedule my exam?

Under the ‘Manage My Licenses’ tab you see a list of your records. Click on the record number for the license you wish to cancel or reschedule the exam for. Scroll down to the ‘Examination’ section of the record data and click on the arrow (small triangle) to open the examination section of the record. Scroll down to see the list of all scheduled exams you are enrolled in and under the ‘Actions’ link select ‘Reschedule’ or ‘Cancel’ as appropriate. Follow the steps for the selection you chose.

How do I view my exam results?

You will be notified by email once your exam results are available. You must login to your NYS License Center account to view your results under the Examination section.

What happens if I don’t pass either my written or practical exam?  Can I renew my temporary license?

No.  You must have a passing mark on either your written or practical exam to renew your temporary license.  You may continue to schedule your exam online through NYSLC, but you may not be actively practicing Appearance Enhancement during this time.

What is an Amendment?

An Amendment is a change of information transaction that can be completed in NYS License Center. This includes the following amendments:

  1. Address Change Amendment
  2. Change of Supervising Barber Amendment
  3. Nail Trainee Change of Supervisor/Business
  4. Close Business Amendment
  5. Contact Information Change Amendment
  6. Duplicate License Amendment
  7. Name Change Amendment

How do I file an Amendment to my license online?

Log into your account. Go to ‘Manage My Licenses’ to view your records. Under ‘Action’ click ‘Amendment‘ next to the record you wish to amend. Select the Amendment Type; this includes the following Amendments:

  1. Address Change Amendment (An Address Change Amendment may be filed when you are changing your home, mailing, or business address)
  2. Change of Supervising Barber Amendment
  3. Nail Trainee Change of Supervisor/Business
  4. Close Business Amendment
  5. Contact Information Change Amendment:

Contact Information Change Amendment allows you to change the following:

  1. Social Security Number
  2. Date of Birth
  3. Email Address
  4. Phone Number

You must provide a brief description of the reason for your change request.  *Note: When changing your Social Security Number and/or date of birth you will be required to provide documentation in order for these changes to be processed.

  1. Duplicate License Amendment
  2. Name Change Amendment (documentation required)


How do I change my home address associated with my license?

Go to NYS License Center to complete an Address Change amendment. Log into your account. Go to ‘Manage My Licenses’ to view your records. Under ‘Action’ click ‘Amendment‘  next to the record you wish to amend. Select ‘Address Change Amendment’ and follow the instructions provided in the online application.

How do I change my name associated with my license?

A Name Change Amendment may be filed for a change in your personal name. Go to NYS License Center to complete a Name Change amendment. Log into your account. Go to ‘Manage My Licenses’ to view your records. Under ‘Action’ click ‘Amendment‘ next to the record you wish to amend. Select ‘Name Change Amendment’ and follow the instructions provided in the online application. You will be required to provide documentation.

How do I request a duplicate copy of my license?

To request a duplicate copy of your license, go to NYS License Center and log into your account. Go to ‘Manage My Licenses’ to view your records. Under ‘Action’ click ‘Amendment‘  next to the record you wish to amend. Select ‘Duplicate License Amendment’ and follow the instruction provided in the online application.

Can I update my name and/or address on my renewal?

No. You must complete an amendment online separately at NYSLC to update your name and/or address.

My License has expired, should I submit a new application?

No. If your license status is ‘expired’ you should NOT submit a new application, you should renew your existing license. You should register for an account and claim your existing record. Once you have claimed your record, your license will be available to renew. Instructions for creating an account and claiming a record can be found at http://www.dos.ny.gov/licensing/lc-instructions.html . Do not submit a new application.

Why must I renew online?

Appearance Enhancement and Barber licenses must be renewed online. Using online services provides a quicker turnaround time on your renewal and it allows you to view and access your renewal records throughout the renewal/license process.

How can I add my email address to my existing license(s) so I may receive emails when it is time to renew?

  1. Once you have claimed your records
  2. Click on “Manage My Records”
  3. Click on Amendment link on your license record:
    1. select Contact Information Change Amendment; click continue application;
    2. Individual or Business will show up for Contact Type to Change, click appropriate box then click continue application
    3. Click on Email Address, it will bring up a box to insert your email address and a box for an explanation of why you are changing your information.
    4. Insert your email address and add a brief explanation in box below it such as “I am adding my email address to my records”. Click continue application.
    5. A list of records to change will appear, be sure to place a check on all records, then click continue application,
    6. It gives you an opportunity to upload documentation (not required), click continue application
    7. a review screen will appear, verify information and click continue application
    8. A confirmation box will appear that states your amendment has been submitted.


How do I renew my license online?

Your license expiration date is printed on the license. You are eligible to renew your license three months prior to the expiration date. Once you create an account and claim your record, you can login to your NYS License Center account. Select the ‘Manage My Licenses’ tab to see your list of records, the status of your license shows as ‘About to Expire’. Under the ‘Action’ column, click on ‘Renew Application’, complete the renewal application, including uploading any documentation you are instructed to provide. Review your completed information and check out. After submitting payment you receive a confirmation that your application has been successfully submitted. This does NOT necessarily mean that your renewal has been approved. When your application is approved you will receive an additional email notifying you that your renewal has been issued.

If my license has expired can I renew online?

Yes. Your NYS License Center account is always available for you to log into and find out the status of your license and perform license transactions.  Your renewal application is generated three months prior to expiration and the renewal link remains available for you to access and to renew your license until your license becomes inactive.

What if my license is inactive?

This means that your license has been expired for over 5 years for an operator, 2 years for a business license or 2 years for a barber apprentice and you are no longer eligible to renew this license. If your license status is inactive, you must reapply.

How do I know my license was renewed successfully online?

Once you submit your online renewal for processing, you receive a Confirmation page indicating that your renewal has been submitted along with an email confirming your renewal. This does not mean your license is renewed. Your renewal application is reviewed to make sure it is complete and meets the qualifications for renewal. You will receive an additional email upon issuance of your license.

You may track the status of your renewal on the ‘Manage My Licenses’ tab. The process of your renewal is tracked in the ‘Status’ column in your list of records.

Contact Contact the Division of Licensing Services

Mailing Information:

NYS Department of State
Division of Licensing Services
PO Box 22001
Albany NY 12201-2001


Please note: If you utilize express services or next day ground services such as UPS, Federal Express, DHL, etc. you should use the physical address of the building.

Albany Physical Address
Division of Licensing Services
1 Commerce Plaza
99 Washington Avenue, 6th Floor
Albany, NY 12231

___________________________________________________________________________________________________________________________

Phone Information:

General Information (518) 474-4429
Security Guard and Armored Car Guard Information (518) 474-7569
 

Call Center Representatives are available from 8:45am to 4:30pm Monday through Friday except on Legal Holidays.

Deaf, hard of hearing and speech-disabled callers, please use 7-1-1

For all other inquiries, email Licensing Services

 

___________________________________________________________________________________________________________________________

Visitor & Customer Service Center Information:

Below is a listing of Licensing Customer Service Centers and the hours of operation. All Customer Service Centers are following COVID-19 guidelines and all visitors are asked to abide by these guidelines. Please monitor this page for updates to office hours, guidelines and or any closures.

Albany: This office is open for all services. All visitors are asked to follow COVID guidelines.

NYS Department of State
Division of Licensing Services
1 Commerce Plaza
99 Washington Avenue, 6th Floor
Albany, NY 12231
 

Customer Service hours: Monday - Friday 9:00 am - 4:30 pm

*Important note about Apostille and Certification of Authentication Services: Apostille and Certification of Authentication documents may be dropped off for processing. Customers may provide prepaid envelopes for priority returns. Priority appointments based on travel plans within two weeks may be scheduled at our Albany or New York City customer service office. For further information, please visit https://dos.ny.gov/apostille-or-certificate-authentication

Parking
Limited on street metered parking is available for 1 Commerce Plaza in Albany. The Office of General Services has various parking lots throughout downtown Albany which have limited visitor parking. To find out more information about the OGS lots, please visit their website.  

New York City: This office is ONLY open to accept Apostille and Certification of Authentication documents and for priority Apostille appointments. The office will remain temporarily closed for all other services. All visitors are asked to follow COVID guidelines.

NYS Department of State
Division of Licensing Services
123 William St. 2nd Fl.
New York, NY 10038-3804

Customer Service hours: Monday - Friday 9:00am to 3:30pm

*Important note about Apostille and Certification of Authentication Services: Apostille and Certification of Authentication documents may be dropped off for processing. Customers may provide prepaid envelopes for priority returns.Priority appointments based on travel plans within two weeks may be scheduled at our Albany or New York City customer service office. For further information, please visit https://dos.ny.gov/apostille-or-certificate-authentication

 

Binghamton: This office is open for all services. All visitors are asked to follow COVID guidelines.

NYS Department of State
Division of Licensing Services
State Office Building 44 Hawley Street, Room 1506
Binghamton, NY 13901-4455
(518) 474-4429

Customer Service hours: Tuesday and Thursday -  9:00am to 3:00pm

 

Buffalo: This office is open for all services. All visitors are asked to follow COVID guidelines.


NYS Department of State
Division of Licensing Services
295 Main Street, 8th Floor, Suite 821
Buffalo, NY 14203
(518) 474-4429



Customer Service hours: Wednesday and Friday -  9:00am to 3:00pm

 

Hauppauge: This office is open for all services. All visitors are asked to follow COVID guidelines.

NYS Department of State
Division of Licensing Services
State Office Building
250 Veterans Memorial Highway
Hauppauge, NY 11788-5519
(518) 474-4429

Customer Service hours: Tuesday and Thursday -  9:00am to 3:00pm

Utica: This office is closed until further notice.

NYS Department of State
Division of Licensing Services
State Office Building
207 Genesee Street
Utica, NY 13501-2812
(518) 474-4429