Overview
An Appearance Enhancement Business License allows an individual to operate an Appearance Enhancement establishment that provides any or all of the services included in the practice of cosmetology, esthetics, nail specialty, natural hair styling and/or waxing. It is the responsibility of licensees to understand the Appearance Enhancement License Law. Term of licensure is four years.
You can renew or update your license online through the New York Business Express (NYBE) portal.
Claim
You must follow the claiming process to connect your existing license or active application to your NY Business Express profile.
You should claim your license or application if:
You have an active or pending license
You want to manage an existing license online
You're new to NYBE but already have an application or license that was moved over from a previous system
What you will need:
First Name and Last Name
Application or License ID number
Either your NY.GOV ID or your SSN and Date of Birth
How to Claim:
Navigate to the Appearance Enhancement Business Application page on the NY Business Express website
Select “How to Apply” from the left-hand menu
Go to “Already have a license or submitted an application?”
Review the instructions to claim your license or application and click the “Claim an Existing License/Application” button
Login to Business Express with the NY.GOV id account you used to manage your license
Once you are logged into your account, you will be prompted with the steps needed to complete your claim
Key things to know:
You can only claim one record at a time. However, you can repeat this process to claim more licenses or applications.
There is no fee to claim a record.
You cannot claim a business license if it expired 2 or more years ago.
You cannot claim an individual license if it expired 5 or more years ago.
What happens next:
Once you successfully claim your record, it will appear on your NYBE Dashboard. From there, you can manage your application or license, including actions like renewal, make a change, or check its status.
Renew
You cannot renew online unless you claim your license record. You need to claim your license or application before filing a renewal, scheduling an exam on an existing application, or making a change to an existing license.
Licenses are eligible for renewal 90 days before the expiration date on the license. A $10.00 late renewal penalty is applied if renewed more than one year late.
How to renew an individual license:
Login to Business Express with your NY.GOV ID
If you do not have an account, click the “Register Here” button
If you do not remember your username or password, click the “Forgot Username” or “Forgot Password” link on the login page for assistance
Navigate to “My Dashboard” from the top right-hand menu item displaying your account name
From the Dashboard menu, select “Individual Information” and then “Individual Details”
Locate your name under “My Individual Profiles”
Select “Individual License Information” then “License Details” for the license you want to renew
Select “Renew License”
How to renew a business license:
Login to Business Express with your NY.GOV ID
Navigate to “My Dashboard” from the top right-hand menu item displaying your account name
Click “My Business Details” under “Business Information”
Select the business name you wish to renew
Click “Business License Information”
The business license details page will display the license associated to the business profile
Click “License Details” for the license you wish to renew
Update
You are able to update your existing license through your NYBE profile. Updates include:
Name change
Address change
Contact change (social security number, date of birth, email address, phone number)
Duplicate license requests
Please note, you must claim your license or application through the NY Business Express portal before you can update it online.
How to update your personal information, mailing address, or contact information associated with a specific license or application:
Login to Business Express with your NY.GOV ID
If you do not have an account, click the “Register Here” button
If you do not remember your username or password, click the “Forgot Username” or “Forgot Password” link on the login page for assistance
Navigate to “My Dashboard” from the top right-hand menu item displaying your account name
Your dashboard will show applications, licenses and other recent transactions
Navigate to “View License” on the license that you need to change
Click “Start Amendment”
Select the information you would like to update
Click “Save & Continue"
Review your “Current Information” and click “Edit” to make changes
Accept the affirmation
Click “Save & Continue”
Proceed through the payment process, if needed, and submit your amendment
How to submit a duplicate license request:
Login to Business Express with your NY.GOV ID
Navigate to “My Dashboard” from the top right-hand menu item displaying your account name
Your dashboard will show applications, licenses and other recent transactions
Navigate to “View License” on the license that you need to change
Select “Request Duplicate License”
Paper requests are also currently being accepted at this time. Please use the following form if you would like to update your license information by mail.
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Change Notices (DOS-1473-f)
Required when changing a name or address
Translations: (Spanish/Español) (Haitian-Creole/Kreyòl Ayisyen) (Italian/Italiano) (Korean/한국어) (Russian/Pусский) (Chinese/中文) (Bengali/বাংলা) (Arabic/العَرَبِي) (French/Française) (Polish/Polski) (Urdu/اردو) (Yiddish/אידיש)
Download
FAQs
Contact Contact the Division of Licensing Services
Have a question regarding your license? First, see if your questions are answered in the FAQs above. Otherwise, contact us here!
Mailing Information:
NYS Department of State Division of Licensing Services
PO Box 22001
Albany NY 12201-2001
Please note: If you utilize express services or next day ground services such as UPS, Federal Express, DHL, etc. you should use the physical address of the building.
Albany Physical Address
Division of Licensing Services
1 Commerce Plaza 99 Washington Avenue, 6th Floor
Albany, NY 12231
Phone Information:
General Information (518) 474-4429
Security Guard and Armored Car Guard Information (518) 474-7569
Call Center Representatives are available from 8:45am to 4:30pm Monday through Friday except on Legal Holidays.
Deaf, hard of hearing and speech-disabled callers, please use 7-1-1
For all other inquiries, email Licensing Services
Visitor & Customer Service Center Information:
Below is a listing of Licensing Customer Service Centers and the hours of operation. Please monitor this page for updates to office hours, guidelines and or any closures.
Albany:
NYS Department of State Division of Licensing Services
1 Commerce Plaza 99 Washington Avenue, 6th Floor
Albany, NY 12231
Customer Service hours: Monday - Friday 9:00am to 4:30pm
Apostille Service hours: Monday – Friday 9:00am to 4:15pm
Albany Parking
Limited on street metered parking is available for 1 Commerce Plaza in Albany. The Office of General Services has various parking lots throughout downtown Albany which have limited visitor parking. To find out more information about the OGS lots, please visit their website.
New York City:
NYS Department of State
Division of Licensing Services
123 William St. 2nd Fl. New York, NY 10038-3804
Customer Service hours: Monday - Friday 9:00am to 4:30pm
Apostille Service hours: Monday – Friday 9:00am to 4:00pm
Binghamton:
NYS Department of State
Division of Licensing Services
State Office Building
44 Hawley Street, Room 1506
Binghamton, NY 13901-4455
(518) 474-4429
Customer Service Hours: Monday - Friday 9:00am - 12:00pm & 12:45pm - 4:00pm
Buffalo:
NYS Department of State
Division of Licensing Services
295 Main Street, 8th Floor, Suite 821
Buffalo, NY 14203
(518) 474-4429
Customer Service Hours: Monday - Friday 9:00am - 12:00pm & 12:45pm - 4:00pm
Hauppauge:
NYS Department of State
Division of Licensing Services
State Office Building
250 Veterans Memorial Highway
Hauppauge, NY 11788-5519
(518) 474-4429
Customer Service Hours: Monday - Friday 9:00am - 12:00pm & 12:45pm - 4:00pm
Utica:
NYS Department of State
Division of Licensing Services
State Office Building
207 Genesee Street Utica, NY 13501-2812
Customer Service hours: Monday – Friday 9:00am-12:00pm & 12:45pm-4:00pm